Instrument Used: LabSolutions CS
Gramón Bagó de Uruguay S.A. is the first customer with LabSolutions CS (2013) in South America.
Representatives from Gramón Bagó spoke about the operation of LabSolutions CS, future demands/requests to Shimadzu, etc.
Mr. Ugo Lignelli (QC Chief)
Mr. Gonzalo Alzueta (IT Department)
Introduce your company, your study and your role in the lab.
The company produces its own pharmaceutical products locally in its manufacturing facility, and also represents other pharmaceutical companies located abroad.
My name is Silvino Olivera. I am a Pharmaceutical Chemist, and my position is Quality Assurance Manager for Gramón Bagó de Uruguay S.A., while Ugo Lignelli, also a Pharmaceutical Chemist, is in charge as the QC Chief of the Quality Control Laboratory, where other 18 people work in analytical and related tasks. The Quality Control Laboratory actually possesses five Shimadzu HPLCs as well as other Shimadzu instruments.
How do you use LabSolutions Network System (LabSolutions CS)?
Why did you choose LabSolutions CS from Shimadzu?
Do you have any specific comments about LabSolutions CS and Service?
One comment we would like to make is about the server. When it goes down, it would be very useful for us to keep seeing data in real time after that happens.
What is your impression of Shimadzu as a Company?
Short interview to IT person (Mr. Gonzalo Alzueta)
I do not have specific comments about Shimadzu, since I know the company through the local Service Provider (DEXIN), which manages any issues.