Customer satisfaction

Customer Satisfaction Policy

We shall offer products and services with superior quality at reasonable prices that provide maximum value to customers.

(1) Pursuing Customer Satisfaction

We shall offer safe and secure products and services with high added value that prioritize customer value.

(2) Creating New Value Jointly with Customers

We shall create new value by sincerely considering customer views and wishes.

(3) Ensuring Thorough Quality Control and Safety Management

If a quality control or safety management problem occurs, we shall strive to solve the problem quickly and implement thorough measures to prevent recurrence.

Product Quality, Safety and Customer Satisfaction

Quality Control Policy: Guaranteeing Product Quality and Taking Responsibility for Manufactured Products

Measures to Further Improve Product Safety

EMC Center Accredited as an EMC Testing Center Based on the International Standard ISO/IEC 17025 Also Designated as TÜV Rheinland Japan Appointed Laboratory

Obtaining quality management system

Increasing Customer Satisfaction