I can't register my email address (the confirmation email doesn't arrive)

Q. I can't register my email address(the confirmation email doesn't arrive)

A. If you haven't received the confirmation email, it may be due to the following reasons.

The email is in the spam folder

Please check your spam folder.
Please make sure that emails from ＠an.shimadzu.com are whitelisted in your spam mail settings.
It may also be that emails containing links are automatically sent to the spam folder, so check your settings for this option. Exact settings depend on your email software and device, so please check with your provider for details.

Emails are only accepted from specified domains.

If your account only accepts emails from certain domains to combat spam, please make sure that emails from ＠an.shimadzu.com are whitelisted in your settings.

The mail server is full and not accepting new emails

Please delete unneeded emails to increase the storage available on the mail server. For instructions on how to delete emails, please refer to your email software/server provider.

The email address is incorrect

It could be that there is a mistake in the email address. Please try registering the address again.

If you can't solve the problem with the above steps

Please make an inquiry in the category "Other Inquiry"